Getting started with CourtJunction
New here? Pick your role below for a quick, step-by-step guide. Most things take under a minute.
For players & members
Log in
Your member portal
Log a match & see the leaderboard
Your skill level & badges
Add a profile photo
Share your record
Common questions
I forgot my password
Use Forgot password? on the member login to receive an OTP by SMS, then set a new one. If you don't get the SMS, ask your facility to reset it for you.
How is my skill level decided?
Purely from your logged matches β how many you've played and your win rate. Keep playing and winning and your tier climbs on its own. Nobody (including you) can set it manually.
Can I use the scorers without an account?
Yes β the live scorers & trackers (badminton, cricket, cycling) work with no login. Logged-in members also get a searchable list of facility players.
For facility owners & admins
Create your facility
Add your members
Track fees & payments
SMS reminders & password resets
Court bookings (if enabled)
Reports & collections
Your owner profile
Common questions
How do members get their password?
New members start with a default password you set/share; they can change it from their portal, or reset via SMS OTP if your facility has SMS credits.
Why did my OTP / reminder SMS fail?
Usually it's SMS credits or a DLT template not yet mapped to your sender. Check your credit balance first; if the text is approved on the DLT portal it also has to be registered with the SMS provider.
Can I score matches live?
Yes β the cricket & badminton scorers track ball-by-ball / point-by-point and save a shareable card, and results can flow into your members' records.
Still stuck?
We're happy to help β visit our Contact page.